At our online store we want our customer to be completely satisfied with your purchase and the service we provide, if for any reason you are not completely satisfied with your wakeboarding products purchase, give us a call within 15 days from the delivery date and we can issue you a refund. You shall pay for 15% restock fee, if the product is non-quality problem.
Please be sure that the returned product has not been damaged in any way and that all parts are included within the returned package. Returns need to be in new, resalable condition upon return.
If, for some reason, you received a tower (or tower accessories) that was damaged or had missing parts, please call us at (03)9 388 1890 and we will send out repair or replacement parts asap and no cost to you. The product warranty is only for the quality problem, we will not compensate for the damage to human factors. Therefore, please read the Warnings before you buy our products or before you use it.
Returns or Exchanges should be send to:
15933 EAST VALLY BLVD CITY OF INDUSTRY,CA91744